Accessibility statement

This accessibility statement applies to www.internationalrecruitmenteast.co.uk.

This website is run by Norfolk County Council.

We want as many people as possible to be able to use this website.

For example, that means you should be able to:

Change colours, contrast levels and fonts
Zoom in up to 400% without text spilling off the screen and without content being truncated or overlapping
Navigate most of the website using just a keyboard
Navigate most of the website using speech recognition software
Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We aim to meet the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines (WCAG) 2.2 at AA level.

However, we know some parts of this website are not fully accessible.

There are issues with the email newsletter sign up form. It: 

Has an email form field that does not support autocomplete 
Tells screen reader users that the email form field has invalid input until it has been completed correctly. This may confuse users as this is not typical form behaviour.
Is embedded on the page in an iframe that does not have a descriptive accessible name. This may make it difficult for users to identify the form or find it on the page

There are issues with the 'Adult Social Care Sector Q and A responses - December 2024', 'Adult Social Care Sector Q and A responses to 9 April 2025 update - April 2025' and 'Adult Social Care Sector Q and A responses to Immigration White Paper (IWP) changes on 22 July 2025 - August 2025' PDFs:

They don't have document titles
Some headings are not correctly formatted
Some link text does not clearly describe where the viewer is being taken or what they can expect when they click the link
Some lists are not correctly formatted
Some tables are not correctly formatted
Some text does not have accessible colour contrast against its background

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or Braille, email [email protected].

We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, email [email protected].

We'll consider your request and get back to you in three working days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website's accessibility

Norfolk County Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.2 AA standard.

Non-accessible content

The content listed below is non-accessible for the following reason.

Non-compliance with the accessibility regulations

Email newsletter sign up form

The email field in the email newsletter sign up form does not include the attribute and value 'autocomplete="email"'.

This fails WCAG 1.3.5 Identify Input Purpose.

The email field in the email newsletter sign up form includes 'aria-invalid="true"' until it has valid input, which triggers the value to change to "false". This is incorrect use of the attribute - on form load it should be set to "false" and it should only be set to "true" if invalid input is detected when validation is performed.

This fails WCAG 3.3.1 Error Identification.

The email newsletter sign up form is embedded on the page using a script. This creates an iframe element within the html. The iframe does not have a descriptive accessible name.

This fails WCAG 4.1.2 Name, Role, Value.

PDFs without an accessible title

The 'Adult Social Care Sector Q and A responses - December 2024', 'Adult Social Care Sector Q and A responses to 9 April 2025 update - April 2025' and 'Adult Social Care Sector Q and A responses to Immigration White Paper (IWP) changes on 22 July 2025 - August 2025' PDFs do not have document titles. Documents must have a title to describe their topic or purpose.

This fails WCAG 2.4.2 Page Titled.

PDF headings not correctly formatted

The 'Adult Social Care Sector Q and A responses - December 2024', 'Adult Social Care Sector Q and A responses to 9 April 2025 update - April 2025' and 'Adult Social Care Sector Q and A responses to Immigration White Paper (IWP) changes on 22 July 2025 - August 2025' PDFs do not have a heading 1 applied to them. They each have text that functions as visual headings but are not formatted using heading styles.

This fails:

WCAG 1.3.1 Info and Relationships
WCAG 2.4.6 Headings and Labels

PDF link text is not descriptive

The 'Adult Social Care Sector Q and A responses - December 2024' and 'Adult Social Care Sector Q and A responses to 9 April 2025 update - April 2025' PDFs use full URLs instead of descriptive link text to tell the reader where the link is taking them.

This fails WCAG 2.4.4 Link Purpose (in Context).

PDF lists are not correctly formatted

In 'Adult Social Care Sector Q and A responses - December 2024' on page 3, the bullet-pointed list is broken up by adding in a link as paragraph text.

This fails WCAG 1.3.1 Info and Relationships

PDF tables not formatted correctly

On pages 7-9 of 'Adult Social Care Sector Q and A responses - December 2024', the table contains merged cells (on page 8) and the header row does not repeat (on page 9).

This fails WCAG 1.3.1 Info and Relationships

PDF text colours do not have accessible contrast

The 'Adult Social Care Sector Q and A responses to 9 April 2025 update - April 2025' PDF contains text that does not have an accessible colour contrast again the background. On page 2, the red text against the white background has a contrast ratio of 3.99:1. It should have a contrast ratio of at least 4.5:1 to be accessible.

This fails WCAG 1.4.3 Contrast (Minimum).

Preparation of this accessibility statement

This statement was prepared on 7 July 2025. The statement was last reviewed on 5 January 2026.

This website was last tested in July 2025. Norfolk County Council's Digital Customer Experience Team carried out the test.

We tested the website www.internationalrecruitmenteast.co.uk using automated and manual tests. We used:

Accessibility Insights for Web browser extension
Web Developer browser extension
Stylus browser extension
Colourcontrast.cc browser extension

We used a sample-based approach to auditing, based on the Website Accessibility Conformance Evaluation Methodology (WCAG-EM).